FREQUENTLY ASKED QUESTIONS

Can I track my order?

Yes. In the 24 hours after your purchase, you will receive an email with all shipments details including the tracking number.

Where do you ship to?

We ship worldwide.

What are your shipping rates?

Shipping costs 10€.

We offer free shipping in EUROPE & US from 25€ cart.

When will I receive my order?

Delivery in Europe: 2 to 5 business days.

Delivery Worldwide: 3 to 10 business days.

We are always trying to reduce our delivery time however with the covid situation it could be a bit difficult for the moment. We guarantee you that delays will be shorter once everything will be back to normal. Contact us, info@supermom.studio, if you have any questions about your order.

May I return my order?

You have 14 days from the delivery reception to return your order (even though we hope you'll love it).

How to take care of my jewels?

Gold-plated jewelry can tarnish over time, so it requires special attention on a daily basis.

Avoid wearing them when you are in contact with humidity and tend to store them in their original packaging.

Always remember to clean them with a soft cloth to restore their shine.

Who may I contact if I have another question?

Do not hesitate to contact us via info@supermom.studio if you have any question ! We love to chat with you and make your experience with us the best we can.